I don’t want to take classes anymore. Can I get a refund for my remaining classes?

All purchases on Convrld are final. When you buy classes on Convrld, they are yours to keep and cannot be refunded to your original form of payment.  

However, purchased classes can be canceled and refunded as Convrld credit. If you do not wish to complete the remainder of your classes with your particular teacher, you may cancel your classes for a 100% Convrld credit refund, which you may then use to book with a different teacher.

Can I get a refund if I am unhappy with my teacher? 

If you do not wish to continue with your particular teacher on Convrld, you may cancel all remaining lessons for an automatic Convrld credit refund. You can use your Convrld credit to book with a different teacher on Convrld .

I have Convrld credit on my account. Can I get a refund for my original form of payment? 

All purchases on Convrld are final. When you buy classes on Convrld, they are yours to keep and cannot be refunded to your original form of payment.  

I was incorrectly charged. What can I do? 

If you feel you have been charged in error, please contact Convrld at support@Convrld.com  with a detailed explanation and we'll be happy to investigate.  Refund requests must be received by Convrld within 30 days of the charge in order to be considered.