Whether you have received a refund in Convrld credits or redeemed a Convrld gift card, Convrld credits are immediately available for you to use to purchase lessons with a teacher of your choice.

Convrld credits are applied automatically to your total at the time you book a lesson or lessons with the teacher of your choice.

NOTE: You can check your Convrld credits balance and transactions in your settings go to my wallet 

To redeem your Convrld credits:

In your checkout and confirmation screen, you will be notified of your Convrld credit balance: "Your Convrld Credit will automatically be applied to this purchase" 

These Convrld credits are available to be applied in full, or in part, to your purchase total:

And you will see this option: use my wallet credit

If the amount of Convrld credit completely covers the amount of your purchase, simply click "Completely secure payment" to complete your purchase.

OR

If the amount of Convrld credit covers part of the amount of your purchase:

1) click "Complete Secure payment" and Add your credit card information

3) Your purchase is complete and you have successfully used your Convrld credits to purchase lessons on Convrld.

Congratulations, your friend gave you a Convrld gift card!

To redeem your Convrld gift card:

1) Create or sign in to your Convrld account

2) Go to dashboard and select wallet then click " Gift Card "

3) Paste your gift card redemption code into the box labeled "Code" and click "Redeem".

NOTE: You should have received this code in the email you received notifying you of your gift card. If you are unable to find your gift card code, your friend can resend the code to you from their settings page here: https://convrld.com/giftcard

Convrld credit will be automatically added to your wallet, which you can use to purchase foreign language lessons.

Happy learning!