I. Set up your technology

Internet Browser

Download the Google Chrome browser and the Firefox browser if you don't already have them on your computer.

We recommend using Chrome as your main browser during your Convrld classes and switching to Firefox as a backup if you ever experience technical difficulties on Convrld.

Device

Make sure your laptop or desktop computer has a working microphone and camera - either internal or external. 

We also highly recommend you use headphones to avoid any echo during your classes.

Mobile

If you are unable to use a laptop or desktop computer, you may use a smartphone or tablet.  Please be sure to install Zoom mobile app from the Apple App Store or Google Play Store and open it to join your class. 

Internet Connection

You must have a solid internet connection with a download speed of more than 10Mbps and an upload speed of more than 1Mbps to be able to connect to video lessons on Convrld.

Please run an internet speed test to make sure you are able to connect. There are many different websites you may use to check your speed, which you can find in a Google search; one we recommend is http://www.speedtest.net/

II. Find a teacher and start learning! 

Purchase Lessons

You may purchase 1, 5, 10, or more lessons with a teacher. For instructions on how to purchase a lesson, please click here.

Schedule Lessons

For instructions on how to Schedule your lesson, click here

Join your lesson when it is time

When your lesson is about to begin, please do the following:

1) Go to your Dashboard.

2) Click on your lesson that is about to begin. You will be brought to your lesson's session page.

3) When your teacher starts the lesson, click the blue "Join Lesson" button.

4) If you are joining from a mobile phone you will see only one option. Which is "Join lesson from the app”

NOTE: If you experience any difficulty with your lesson (you or your teacher experience technical difficulties, you arrive late, your teacher is absent, etc.), please see Troubleshooting.