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Convrld

SUPPORT

FAQs: Students

3- What technology do I need to join my Convrld lesson?

Browser

Download the Google Chrome browser and the Firefox browser if you don't already have them on your computer.

We recommend using Chrome as your main browser during your Convrld classes and switching to Firefox as a backup if you ever experience technical difficulties on Convrld.

Device

Make sure your laptop or desktop computer has a working microphone and camera - either internal or external.

We also highly recommend you use headphones to avoid any echo during your classes.

Internet Connection

You must have a solid internet connection with a download speed of more than 10Mbps and upload speed of more than 1Mbps to be able to connect to video lessons on Convrld.

Please run an internet speed test to make sure you are able to connect. There are many different websites you may use to check you speed test which you can find in a Google search One we recommend is: http://www.speedtest.net/

Mobile

If you are unable to use a laptop or desktop computer, you may use a smartphone or tablet. Please be sure to install Zoom mobile app from the App Store or Google Play store and open it to join your class.